1/28/2024 0 Comments Restore admin bar access![]() I can't create a new account to elevate to admin, since I get reCAPTCHA Input Error: Invalid Referrer (which I think I know how to fix.once I have an admin account!!!!) I also tried (like a monkey who doesn't know coding):īut I think that doesn't work if there is no "admin" account in the first place. I tried the "reset password" script, which reports that "admin" is not a valid account. The problem is that we can't get into an admin account. It looks like the information is all there. ![]() Uploaded and decompressed the moodledata file over the blank one.Dropped all the tables, then imported the My SQL backup file.(The online site was deleted by the host during a "transfer of power" gap.) We have some backups from 6/29/09, both the moodledata and the MySQL data that are from a different URL. Once your Jira Administrator password has been set, you can then log out of the recovery_admin account and back in with you Jira Administrator user.I am trying to help a colleague rebuild a site. Go to > User management > Users > click on the username > in the top right corner of the User's profile click on the Action drop down button and choose Set Password, type in a temporary password and then again to confirm > Update. Be sure to set the password for your Jira Administrator user before you log out of the recovery_admin account:.Be sure to confirm there are active users with the Jira System Administrators global permission, or else you won't be able to manage some system features in Jira.Don't use an existing password or the one you intend to use for your admin account. Your temporary password should be unique.Don't leave Jira in recovery mode, or use the recovery_admin account as a regular administrator account.Remove the system property as soon as you have restored admin access.In case it is not possible to edit groups or users, you will need to fix that, please refer to Cannot edit group memberships, as external user management is enabled, please contact your Jira administrators for more information.In a multi-node Jira architecture, repeat steps 7-9 for each node where recovery mode was enabled.Confirm that you can successfully log in with your new account.Reset the password for your existing admin account, or create a new account and add it to the appropriate administrator group.Don't be alarmed - this does not indicate an empty instance. NOTE: You will be presented with the Welcome screen to create or import new projects.NOTE: When you have CROWD SSO enabled it may be needed to temporarily disable this to log in with recovery_admin.NOTE: In case you get "Invalid username or password" check the syntax from step 2, for example no space between two parameters or missing quotes.Log into Jira with the username recovery_admin and the temporary password you specified in the system property.In a multi-node Jira architecture, repeat steps 1-3 to enable recovery mode for each node as needed.You may need to start Jira manually with the start-jira.sh or start-jira.bin scripts in the /bin directory. Please replace with the password of your choice. Note: in the command above is used as a placeholder only. This is generally applied in the setenv.sh or setenv.bat file (depending on your operating system type) in the /bin directory.
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